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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

160 Review(s)
4.68
Tony Surles August 2, 2020
If you’re looking for a home mortgage lender that is straightforward and highly communicative, then Frost Mortgage should be your choice. We’ve purchased multiple homes throughout our professional careers, and I can honestly say that this experience was our easiest. Heather provided the documentation that she needed, and we provided it. She set realistic timelines and remained in constant contact with us. There were no surprises. Heather responded to over one of my emails in a timely matter. She is courteous and extremely professional and never demonstrated any frustration over my barrage of questions. We recommend this team highly!
dranand kumar April 27, 2020
Heather was very friendly and good at what she does. While working with her, she always gave me good advise and caution note. She was very open person and has wonderful work ethics. She addressed all my questions with great deal of patience in an simple language. I would highly recommend her services if anyone wants to get it financed.
DeadlyInsite February 19, 2020
Working with Heather and Frost Mortgage has been a great experience. Heather is both knowledgeable and fast to respond to questions. Heather was able to push through a fast mortgage approval and short notice closing date that saved me a world of problems had the closing and moving into our new house occurred even a day later. My thanks to Heather and the Frost Mortgage team!
Happy4Happy May 6, 2019
Heather was only lender to help secure a loan in the short time needed. Reached out to her on a weekend and she responded immediately. Process went flawlessly. Definitely recommending her to all my friends and family.
Karyn Boatman May 1, 2019
Heather did not return phone calls and gave incorrect information repeatedly about my loan status and when I said I was frustrated with the lack of communication and false info she told me to find another lender. She also shared personal information with my agent without my permission in an email she sent in the middle of the night.